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TRAINING

Weekly webinars on topics to improve standards within the furniture and home improvement industries.

Courses

Upcoming courses

Consumer law and Customer Service - City & Guilds accredited course heading image
25
Jan
Consumer law and Customer Service - City & Guilds accredited course
  Online
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Consumer law and Understanding Home Improvement Complaints - City & Guilds accredited course heading image
01
Feb
Consumer law and Understanding Home Improvement Complaints - City & Guilds accredited course
  Online
More Information
City & Guilds Accredited - General Data Protection Regulation (GDPR) heading image
08
Feb
City & Guilds Accredited - General Data Protection Regulation (GDPR)
  Online
More Information
Consumer law and Customer Service - City & Guilds accredited course heading image
21
Mar
Consumer law and Customer Service - City & Guilds accredited course
  Online
More Information
25
Jan
Consumer law and Customer Service - City & Guilds accredited course

A two-day training course which has been developed to support providers of goods and services to raise standards across its customer service provision. The event has been written by The Furniture & Home Improvement Ombudsman and is tailored to businesses in these sectors.

  Online
More Information
01
Feb
Consumer law and Understanding Home Improvement Complaints - City & Guilds accredited course

A one-day training course which has been developed to support providers of goods and services to raise standards across its customer service provision.

  Online
More Information
08
Feb
City & Guilds Accredited - General Data Protection Regulation (GDPR)

This one-day City & Guilds Accredited course will cover the existing rules and principles of data protection law and best practice, and introduce the changes that are being made by the GDPR and Data Protection Act 2018. It will seek to inform delegates of the law, their responsibilities and offer practical advice to ensure effective application of this new legislation.

  Online
More Information
21
Mar
Consumer law and Customer Service - City & Guilds accredited course

A two-day training course which has been developed to support providers of goods and services to raise standards across its customer service provision. The event has been written by The Furniture & Home Improvement Ombudsman and is tailored to businesses in these sectors.

  Online
More Information

Contact

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Monday to Friday: 9am to 5pm
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