Featured Courses
14
Oct
Oct
Webinar: Ways to market your membership of the Ombudsman to your customers
Online
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Upcoming Courses
30
Sep
Sep
Webinar: Handling difficult calls
In this webinar, we look at how to handle difficult calls with consumers and ways to de-escalate conversations to reach an agreeable outcome for all parties.
Online
14
Oct
Oct
Webinar: Ways to market your membership of the Ombudsman to your customers
Online
13
Jan
Jan
Webinar: How to manage an effective induction process
In this webinar we look at the how to set up and implement an effective induction process for new team members.
Online
