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What our staff say...
They have supported me in achieving my goals
My name is Scott Mills and I started working at Dispute Resolution Ombudsman as an Assistant Ombudsman in April 2018. After working in sales and recruitment for a couple of years, I thought it was going to be difficult to adjust as I had no previous legal experience. The Ombudsman provided a thorough training programme which saw me through five accreditations and a BTEC qualification. After my probationary period I was promoted to the role of Ombudsman and was given the opportunity to assist in launching the Rail Ombudsman in November 2018.
The Ombudsman had created a platform for me to build the key skills I need to pursue a career in law. I recently made the decision to return to University with the aim of qualifying as a solicitor. The Ombudsman enabled me to further my studies whilst working, I am currently studying for my LPC and Master’s at the University of Hertfordshire. I have consistently felt that the Ombudsman has advocated my education and professional development, actively taken an interest in what my aspirations are and supported me in achieving my goals.