Brenda McNamara is the Business Excellence Manager at the BSI Assurance UK Limited. The British Standards Institution (BSI) is the national standards body of the United Kingdom. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses.
Brenda has worked in senior compliance and customer service positions for the majority of her career. Previous to her appointment at BSI, she worked for national retail businesses in the home improvement sector where she helped to oversee the setup of installation services and had additional responsibility reporting on compliance with industry legislation and codes of practice.