Webinar: ADR and the Courts

What does the webinar cover?

In this Webinar, we look at the advantages of ADR processes and highlight some important key differences between ADR & Court hearings both for businesses and consumers:

What is ADR and what are the benefits to consumers and traders?

Court process:

• On Overview of Small Claims Court Process
• Offers of settlement
• What is ADR and where does it fit?
• ADR benefits for consumers and businesses
• Pre-action protocol

Why you should attend

The advantages of ADR are well versed: it is cheaper, more flexible and quicker. But what does this mean in practice for litigants who have no option but to pursue their claim via the courts system.

It may seem counter-intuitive for the Ombudsman to be providing a webinar about taking cases to court, but we recognise that both business and consumers need to understand the roles that ADR mechanisms and courts play, both separately and together in order to better appreciate their options and obligations.

Special Requirements

Our facilitators are experienced professionals who can adapt the content to your needs. If you have any special learning requirements, please contact us so that we can accommodate these.

Cost

Registration to this webinar costs £10 per delegate

If you would like to attend this webinar but cant make the date, please register and we will email you a link to the presentation after the event.